Support and Service

Throughout the lives of both our own and our partners’ products, W5 Solutions offers repair and maintenance. We also support Government agencies and international partners who need local service and support in the Nordic region.

We take full responsibility for all aspects of in-service support adapted to customer requirements, such as:

  • Failure tracking and recording
  • Preventive maintenance on-site
  • Corrective maintenance on-site and repairs
  • Technical assistance
  • Operational support/on-site support
  • Obsolescence management and end-of-life supervision
  • Configuration management
  • Failure review boards
  • Spare parts management and spare parts supply
  • Train-the-trainer
  • Upgrades and refurbishment, due to obsolescence or new requirements
  • Helpdesk phone, e-mail, and fax

ILS Consulting

Support & Service - ILS Consulting

To fulfil a low lifecycle cost, we provide ILS support and consulting services mainly for government agencies. Some examples of our capabilities are:

  • Preparation for maintenance reports
  • Technical documentation
  • Instruction manuals
  • Repair manuals
  • Spare part catalogues
  • Maintenance schedules
  • Lubrication schedules
  • System safety analysis in accordance with Mil-Std 882
  • Train-the-trainer courses

Contact us about
Support and Service

Johan Schmitz
Business Area Contact

johan.schmitz[at]w5solutions.com

Contact us

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